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3PL Technology Assessment: 4 Key Areas of Evaluation
Scott Hothem • Apr 30, 2014
In an effort to keep up with industry and consumer demand, 67% of logistics executives intend to increase their IT investment in 2014, according to a joint survey conducted by EFT and HP. The number one reason for the investment in technology is to make operations quicker and more efficient. In the Eyefortransport North American 3PL Market Report, they found that 92% of US third party logistics providers saw better IT solutions as a key to new growth opportunities. There is no denying the role that technology is playing as a catalyst for industries and markets across the board. This is why it is critical that companies find a 3PL partner that embraces the opportunity to drive profits through technology, competency, and initiatives. When considering a 3PL company, make sure they are in the aforementioned 67% of companies that will be investing in IT for 2014. Additionally, we have listed four key areas to consider when evaluating a 3PL’s technological performance:
- Efficiently on-board new customers: When you make the decision to partner with a 3PL, the ability to get on-line and begin operations quickly will be an important factor. A key element in a 3PL warehouse management system is having the technology to rapidly on-board clients, so it is easy to configure the required data elements. Investing in a 3PL who has the technology to rapidly and efficiently on-board your business is crucial.
- Process Change & Improvements: As your business changes and the capabilities of technology evolve, so should your 3PL. If there is a better and faster way of doing things, you should have that option when it comes to your supply chain. In your 3PL search, it is crucial to find a company that is investing in technology solutions equipped with an adaptable architecture. When things change (and they will), the technology of your 3PL partner will have the flexibility to modify, adapt, and execute quickly.
- Visibility: As you surrender a critical aspect of your business operations to a third party entity, visibility can be a priceless element. With remote access and dashboards that provide timely, relevant, and accurate information, decisions and evaluations can be made as needed. The result of this increased collaboration and visibility is improved efficiencies, enhanced customer service, and accelerated revenue flow.
- Merged Information: Having customer ERP applications work directly with a 3PL’s WMS offers significant benefits in terms of on-boarding time, IT investments, and higher accuracy. Without any extensive IT work required, users see information from both systems on a single screen. With access to both systems on a single screen, this technological element can pay dividends for your 3PL relationship, as well as your bottom line.
When evaluating a 3PL as a potential partner, you should perform a rigorous technology assessment. If the 3PL is interested in your business, it will be more than willing to provide you with any information necessary regarding its investment in technology. Barrett Distribution designs, builds and implements 3PL supply chain solutions that align to customer goals and requirements. Our approach leverages people, process and technology to optimize flexibility, scalability, control, and customer satisfaction.
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As a third-party logistics provider with over 80 years of experience in the industry, Barrett Distribution understands that speed and accuracy are crucial. E-commerce brands need their orders picked, packed and shipped to customers within minutes. Barrett meets these demands by offering a wide range of integration options tailored to its client's specific needs. Barrett's Expertise in Simplifying IT Integration for Clients Barrett supports everything from traditional, straightforward system integrations like flat files transferred to an SFTP site to more sophisticated solutions such as Electronic Data Interchange (EDI) over AS2 or a value-added network (VAN). However, the real innovation lies in Barrett’s robust stack of REST APIs. These APIs allow clients to programmatically interface with various systems within Barrett, including the Warehouse Management System (WMS) layer, providing a future-ready technology solution. For tech-savvy clients, this means the possibility of integrating with Barrett’s systems even before operations go live, ensuring a smooth transition and continuous operation. Additionally, Barrett offers quick and effective plug-in solutions for popular platforms like Shopify, WooCommerce, and QuickBooks Online through its partnership with Pipe17. This enables rapid integration, making connecting with Barrett's systems easier for clients using these platforms. For brands using NetSuite, Barrett's long-standing Oracle SDN partner expertise provides a best-in-class interface. Whether a client uses TrueCommerce, SPS Commerce, or another EDI provider, Barrett can integrate seamlessly, making NetSuite the central hub of operations. This flexibility extends to environments with pre-existing customizations, allowing clients to benefit from Barrett’s solutions without disrupting their current setups. How Barrett Prioritizes Security and Integrity in a Digital Landscape As the digital landscape becomes increasingly complex, the security and integrity of client data have never been more critical. Barrett Distribution takes this responsibility seriously by adhering to the NIST Cybersecurity Framework, which guides its technology choices and security posture. Barrett has established long-term partnerships with industry-leading cybersecurity providers including Okta, CrowdStrike, Arctic Wolf, and GuidePoint Security. These relationships ensure that Barrett remains at the forefront of IT security, leveraging the best technology to protect client data from a rapidly evolving threat landscape. Investment in IT security is a top priority at Barrett. Unlike some organizations that operate under the principle of "no budget" for IT security, Barrett carefully allocates significant resources to this area. This strategic investment ensures Barrett can provide a secure environment for client operations and data, safeguarding against potential data loss and other cyber threats. How Barrett Stands Out in IT in the 3PL Industry Barrett Distribution's approach to IT infrastructure combines innovation, flexibility, and robust security. For many years, Barrett has been a cloud and SaaS-first company, giving it a significant advantage over its peers. Barrett can deliver tailored innovations quickly and efficiently by maintaining deep partnerships with commercial software providers while developing in-house capabilities. This unique approach allows Barrett to react swiftly to client needs, whether implementing a small yet impactful change or responding to an urgent business opportunity. In contrast to competitors relying solely on off-the-shelf packages, Barrett’s ability to innovate internally ensures that it can provide the right solution at the right time, keeping client operations running smoothly and securely. Conclusion Barrett Distribution is a third-generation 3PL leader in IT integration and security within the 3PL industry. With a comprehensive approach that includes advanced integration options, strong cybersecurity measures, and a commitment to innovation, Barrett ensures its clients can operate seamlessly and securely in today’s digital landscape. Ready to Enhance Your Logistics with Cutting-Edge IT аÄÃÅÁùºÏ²Ê¹ÙÍø? We understand that your business demands more than just logistics—it requires seamless integration, robust security, and innovative technology—partner with us to experience a long-term 3PL partner that aligns with your digital needs. Contact us today to learn how our tailored IT solutions can uplevel your operations and keep you ahead of the competition.
Inside Barrett Distribution: The Journey, Success and Future of a Leading 3PL 
With the global 3PL market projected to reach $1.3 trillion by 2026 , businesses are under increasing pressure to adapt to evolving customer expectations. Effective communication between your business and your third-party logistics (3PL) provider is more critical than ever for maintaining operational efficiency. At Barrett Distribution , we’ve developed 3PL integration solutions that enhance connectivity with Transportation Management Systems (TMS), Warehouse Management Systems (WMS) and e-commerce fulfillment services , ensuring your operations stay ahead in this progressive market. Traditional Integrations: SFTP and EDI Many of our clients rely on traditional integration methods, and we are fully equipped to support these needs. Whether transferring flat files to an SFTP site or using Electronic Data Interchange (EDI) over AS2 or a Value-Added Network (VAN), our infrastructure and experience ensure reliable data exchange. These methods are ideal for clients who prefer or require a conventional approach. Future-Ready аÄÃÅÁùºÏ²Ê¹ÙÍø: REST APIs However, the future of logistics integration lies in advanced technology, and Barrett is at the forefront. We have developed and maintained a comprehensive suite of REST APIs that allow clients to programmatically interface with various systems within our operations, including the Warehouse Management System (WMS). This API-based approach offers flexibility and customization, enabling clients to integrate quickly and efficiently, even before their operations go live. It’s perfect for tech-savvy clients looking to streamline processes and gain real-time access to logistics data. Quick Integration with E-Commerce Platforms For clients using popular e-commerce platforms like Shopify, WooCommerce or QuickBooks Online, we offer a robust integration layer through our partnership with Pipe17. This collaboration allows us to connect clients to our systems swiftly and securely, ensuring that their operations can hit the ground running without lengthy setup times. This solution is especially beneficial for businesses looking to maintain a seamless connection between their online stores and our 3PL services. NetSuite Integration One of our standout offerings is our integration with NetSuite, where Barrett is an Oracle SuiteCloud Developer Network (SDN) partner. Our long-standing relationship with NetSuite allows us to provide a best-in-class interface for clients who rely on this powerful ERP system. Our Barrett Suite app enables real-time data synchronization and operational truth within the client’s NetSuite environment. This setup is highly compatible with various EDI providers like TrueCommerce, SPS Commerce and EZCom Lingo, allowing for a central operations hub within NetSuite. Our solutions are designed to integrate efficiently even for clients with pre-existing customizations in their NetSuite environments, such as those using tools like Soligo. We offer partial implementations of our connector, ensuring that even the most customized setups can benefit from our expertise and integration capabilities. Conclusion At Barrett, our approach to IT integration is both comprehensive and flexible, designed to meet the diverse needs of our clients. Whether you’re leveraging traditional methods or looking to tap into the future of logistics technology, we have the solutions to ensure your operations are cohesive and efficient. Our commitment to staying at the forefront of technology means our clients can always rely on Barrett to deliver the services they need today and the innovations they’ll need tomorrow. Are you r eady to take your logistics operations to the next le vel? Contact us today to learn more!
